With the rise in criminal background checks being requested over the years from organizations like sports teams, school boards and/or volunteer groups etc., some local police stations have found themselves in situations where they are full to capacity, with lengthy line-ups, frustrated citizens and delayed report turnaround times.

eBackground Check Service™ is a simple and effective way to improve customer service, increase staff productivity and introduce your citizens to the convenience of online services through your local police website. eBackground Check Service does not replace your existing criminal background check process, it simply acts as a front-end interface that is available from your website to complete and submit the criminal background check application form.

Eliminate the steps your community’s volunteers and citizens must take when applying for a criminal background check by implementing a convenient and secure online solution that is available at their fingertips anytime – anywhere!

Now instead of making 2 timely trips to the local police station (during set times and days) fellow citizens can complete, submit and pay for their criminal background check from the comfort of home using eBackground Check Service. Citizens will save valuable time by only making one trip to the local police station to pick up their report.

Save time and do it online!

Easy introduction of e-services to local citizens (with extended service hours)
Citizens will appreciate and see the value in a convenient online solution that is available whenever and wherever.

Reduced citizen line ups, improved service time and citizen satisfaction
When the initial step of the request process is automated, line-ups are reduced and police personnel productivity is boosted resulting in increased customer satisfaction.

Minimized administrative paperwork
Information is stored in one centralized location, rather than in multiple locations, making locating and tracking requests reliable and easy.

Detailed and accurate reporting
The real-time reporting feature can help to identify if service levels are met and if there are any opportunities for improvement.

Fully secure payment solution
Online application information and credit card payments are secure using SSL technology.

Most citizens applying for a criminal background check typically must make two trips to the station, during set days and hours. On their first trip, they complete the application and pay for the report, and then, they make a second trip to pick up the final report.

With eBackground Check Service, the first visit is eliminated. Citizens need only to take a trip to their computer to apply and pay for a criminal background check. The criminal background check process is significantly shortened when the initial step is automated. When eBackground Check Service is implemented line-ups are reduced and police personnel productivity is boosted resulting in increased customer satisfaction.

There are 2 separate interfaces: the citizen application and payment interface and police administrator interface.

© 2006 UNIS LUMIN Inc.
1175 North Service Rd. W., Oakville, ON L6M 2W1
Tel: 905.847.6800

eBackground Check Service™ is a trademark of UNIS LUMIN